Crash Repair FAQ

After you've suffered a car accident that damages your vehicle, your insurance company will have the car towed to an auto garage. At this point, the process of getting your vehicle back on the road begins, and it can be an arduous and confusing process if you aren't familiar with what to expect. So to help you out, here are the answers to some frequently asked questions about crash repairs:

Does The Insurer Choose Who Fixes A Car? -- Nearly all auto insurance companies will give you the choice of who you want to repair your car after a crash. And though it's likely that your insurer will recommend a crash repair company that it's worked with before, you are under no obligation to go with that selection.

So if you have your own auto mechanic that you like, you can choose to use that person's garage for crash repair, bearing in mind that your insurance company will typically ask you for quotes from two different crash repairers before granting approval.

What Is An RAA Approved Crash Repairer? -- The Royal Automobile Association (RAA) is based in South Australia, and it functions as among other things, a member organisation that certifies crash repairers who agree to comply with a standard that includes written quotes, the right to refuse any client if the repair work is beyond the talents of the mechanics and a system of dispute resolution that includes negotiation and settling all disagreements through a Dispute Committee. Crash repairers with RAA approval code are considered to be at the top.

What Is Computerised Colour Matching? -- Often times, when your car is damaged in an accident, crash repair mechanics have to paint a section of our vehicle that was compromised by dents, scratches and scuff marks. But a problem arises when the new paint colour isn't congruent with the old paint colour, which turns your vehicle in something of a horror show.

Crash repair mechanics resolve this issue by utilising computerised colour matching with the aid of a spectrophotometer, a device that attaches to a computer and analyses the wavelength of light bouncing off a surface. The spectrophotometer records the measurements and records the type and number of pigments required to match the wavelength of the surface it just analysed.

Computerised colour matching is a key aspect of the paint work that is usually the final step of the crash repair process. Contact a company like The Body Repair Shop if you want to learn more.


Share